by Phil Adams
29. April 2010 12:25
Internet Explorer 7 Internet Explorer 8
Turns out that it’s not really a bug in CRM, but rather a side effect from some changes in Internet Explorer 8. The CRM team worked with the IE team and came back with a fix for this issue. The fix is to install IE update 974455 and make the following registry change on the client:
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\FeatureControl
Create a new Key, and name it as follows:
FEATURE_FORCE_POPUPS_ONTO_MONITOR_KB974537
Within this key, point to New , and then click DWORD Value
Type iexplore.exe for the name of the key
Right-click iexplore.exe , click Modify and then type 1 in the Value data field
Read more about this fix at the UK MSCRM Support Blog.